It’s important to remember that — even if you’re clearly not at fault in a vehicle collision — receiving equitable compensation is not always a straightforward or simple process.
Insurance companies are in the business of generating profits for shareholders; in order to do so, they need to minimize claims and payouts.
Insurance companies also have vast resources at their disposal, in terms of money, staff and general knowledge of the claims and legal processes.
It’s hardly surprising that many injury victims feel intimidated by the prospect of dealing with a large insurer.